Contact Us

Our goal is to help you find the answers to your questions as quickly as possible. Please find our most frequently asked questions below. We highly recommend using the chat or trying to find your answer below for the quickest answers, but if you can’t find what you are looking for, please contact one of our awesome customer support team members using the details below.

All of our wedding rings are shipping via express shipping absolutely free.

Our precious metal rings like gold and platinum are all custom made and unfortunately cannot be returned or exchanged. They can however be resized by any jeweller.

The absolute best way to find out your ring size is to order our completely free ring sizer which you can get here. You can also view our ring size information help page for our ring size chart and more information.

Most of our wedding rings are custom made, and take 1-2 weeks to produce before they are shipped via express post.

Have a question? We would love to help!

Simply enter your question below and one of our consultants will answer you shortly. For even quicker service, please use the blue Messenger chat icon at the bottom left of the screen (you don’t need to be signed up to Messenger to use it).

Nathan Aubrey
Business Drive,
Narangba, Qld, 4504,
Australia.