FAQ Help Center

Help Centre

If a ring is faulty, then absolutely you can return it and we will make you a perfect replacement.

As most of our rings are hand crafted just for you, unfortunately we cannot take them back for a full refund due to change of mind.

Non-custom titanium or tungsten wedding bands can be returned for a free exchange though, so long as they are returned in original condition.

Having said all that, if you have a problem, please contact us, as we will try and come up with ideas on how to fix it.

Simply contact us and one of our consultants will guide you through the process.

No we do not. All prices on Nathan Aubrey are as is, although can fluctuate from time to time due to rises and falls in metal prices.

No problem, please contact us through our contact page and a consultant will be in touch with you as soon as possible to answer your query.